Shipping policy

Shipping Policy – NextgenDerma

At NextgenDerma, we are committed to delivering high-quality skincare and beauty products as efficiently as possible. Please review our shipping policy below for details on how and when your order will arrive.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be handed over to our shipping partners for delivery.

During peak seasons, promotions, or high-demand periods, processing times may be slightly extended.

Shipping & Delivery Estimates

Delivery times depend on your location and the fulfillment center shipping your order. Estimated delivery times are as follows:

United States: 7–15 business days
International Orders: 10–25 business days

Please note that these delivery times are estimates, not guarantees.

Shipping Costs

Shipping costs are calculated at checkout and vary based on your location and order size. NextgenDerma may offer free shipping promotions from time to time.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details. Please allow 24–72 hours for tracking updates to appear.

Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Shipping Delays

While we strive to meet delivery estimates, delays may occur due to customs processing, carrier issues, weather conditions, or high order volumes. NextgenDerma is not responsible for delays beyond our control.

Incorrect or Incomplete Addresses

Please ensure all shipping information is correct at checkout. NextgenDerma is not responsible for orders shipped to incorrectly provided addresses.